Edwards Lifesciences

Both the 'Leadership In Action' and 'Solution Based Selling’ training programs have helped me as they have also helped others in the company to develop the relevant skills in managing people, selling our products and in serving our customers.

More importantly in today’s competitive environment, it has helped everyone with their confidence and ability so they can more easily differentiate themselves from our competitors.

Our sales team seems to have a better appreciation of the need to sell value and that the customer determines what the value really is. We are not a business that just goes out and talks about our products without finding out what our customers are looking for from using these products.

I appreciate that we have the opportunity to facilitate the training ourselves so that we can continually sharpen the skills of our people. This makes the training dollar go further. Also we are able to stay on top of market trends through continual interaction with customers, training and implementing the changes to our sales strategies.

Finally, I’m pleased to note that potentially all management will embrace Fortune training and the ease with which we can train both new starters as well as existing staff.